Measuring customer satisfaction: a key dimension of business...
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Listed: Kai Kristensen, Anne Martensen, Lars Gronholdt, Solbjerg Plads. Registered: ... Kai Kristensen, Anne Martensen, Lars Gronholdt, Solbjerg Plads,
The effect of word-of-mouth on consumer emotions and choice
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The effect of word-of-mouth on consumer emotions and choice : findings from a service industry. Anne Martensen and Lars Grønholdt ... › Record
Teens as Transmitters of The New Media - Dialnet
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von A Martensen · — Autores: Anne Martensen, Lars Gronholdt; Localización: Advertising research: Message, medium and context / Patrick Pelsmacker ( ed. lit. ) ... › articulo
Business Performance Measurement
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By Kai Kristensen, Anne Martensen, Lars Grønholdt. You have access Access. PDF; Export citation. Select Linking financial performance to employee and ... › books
Digital Libraries: International Collaboration and...
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References 1. Anne Martensen, Lars Grønholdt & Kai Kristensen, “The drivers of customer satisfaction and loyalty: cross-industry findings from Denmark.
EBSCOhost | | Marketing Redefined: Changes and Challenges.
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Lars Grønholdt1 and Anne Martensen. Copenhagen Business School. Marketing Redefined: Changes and Challenges. This paper discusses the new definition ...
DAFTAR PUSTAKA Mirrin Locke. (2012). Strategic Planning ...
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Anne Martensen, Lars Grønholdt. (2008). How events work: understanding consumer responses to event marketing. Tejveer Singh. (2009). The Role of MICE. › S_MPP_ _Bibli...
The Journal of Academic Librarianship | Vol 29, Issue 3, Pages www.sciencedirect.com › journal › vol › issue
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Anne Martensen, Lars Grønholdt. Pages : Download PDF. Article preview. select article Cultural diversity and undergraduates' academic library use.
EconPapers: Measuring customer satisfaction: a key dimension of...
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By Kai Kristensen, Anne Martensen, Lars Gronholdt, Solbjerg Plads; Abstract: Customer satisfaction is an increasingly powerful dimension of ...
Asian Journal on Quality: Volume 6 Issue 3 - Emerald Insight
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Anne Martensen, Lars Gronholdt. It is generally accepted that leadership is the foundation for creation of a company's business results. › vol › iss
Problem with unstandardized LV scores calculation - Forum
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— I was trying to compute by hand the unstandardized LV scores using Anne Martensen & Lars Grønholdt procedure to compute the unstandardized ... › viewt...
Alle Infos zum Namen "Anne Martensen"
DEF-projekt: Brugerundersøgelse i biblioteker Rapport ...
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DEF-projekt: Brugerundersøgelse i biblioteker Rapport udarbejdet af Anne Martensen & Lars Grønholdt Handelshøjskolen i København Maj › slide
Application of a Model for the Effectiveness of Event Marketing
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von A Martensen · · Zitiert von: 283 — Anne Martensen, Lars Grønholdt, Lars Bendtsen, Martin Juul Jensen. DOI: S Published 1 September Anne Martensen. › ...
Business Performance Measurement - Cambridge University Press
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Customer satisfaction and business performance Kai Kristensen, Anne Martensen and Lars Grønholdt; 18. Linking financial performance to employee and ...
Cross-industry differences - NAVER Academic
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The relationship between customer satisfaction and loyalty: Cross-industry differences. Author: Lars Gronholdt, Anne Martensen, Kai Kristensen; Journal. › article
Driving Profitable Growth - LiU Electronic Press
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von L Grønholdt · — Lars Grønholdt Department of Marketing, Copenhagen Business School, Denmark. Anne Martensen Department of Marketing, Copenhagen Business School, Denmark. › konferensartikel
Internal Marketing: A Study of Employee Loyalty, Its ProQuest
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von A Martensen · · Zitiert von: 111 — Anne Martensen, Lars Grønholdt, Innovative Marketing, Volume 2, Issue 4, (2000, p. 330) also emphasizes that "without good and well-functioning ... › open...
Management practices driving sustained business successwww.emeraldinsight.com › doi › pdf
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Lars Grønholdt and Anne Martensen. Summary. Purpose – The purpose of this paper is to examine how different management practices drive key.
Kundetilfredshecl. loyalitet og Indtjening - Tidsskrift.dk
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von K Kristensen · Zitiert von: 6 — Kai Kristensen; Anne Martensen; Lars Grønholdt. Forfatterbiografier. Kai Kristensen. N/A. Anne Martensen. N/A. Lars Grønholdt. N/A. Downloads. › article › view
Measuring and diagnosing innovation excellence – simple contra ...www.emerald.com › insight › content › doi › full › pdf
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Anne Martensen, Jens J. Dahlgaard, Su Mi Park-Dahlgaard and Lars Grønholdt. Summary. Purpose – The purpose of this paper is to examine two approaches to ...
Measuring customer satisfaction: a key dimension of business ...
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von K Kristensen · · Zitiert von: 41 — Kai Kristensen · Anne Martensen · Lars Gronholdt. › ...
Measuring the impact of buying behaviour on customer satisfaction -...
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Kai Kristensen, Denmark; Lars Grønholdt, Denmark; Anne Martensen, Denmark. Department of Marketing and Statistics; Value of Intangibles. Udgivelsesdato: ...
Understanding and Modelling Brand Equity | Emerald Insightwww.emerald.com › ... › Volume 4 Issue 2
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Understanding and Modelling Brand Equity - Author: Anne Martensen, Lars Grønholdt.
term.subject="markedsanalyse" - UC SYD Biblioteket
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Lars Grønholdt, Kai Kristensen, Anne Martensen. I: Børsen, ,. Kundeindex bliver et vigtigt instrument i fremtiden. › ting
The relationship between customer satisfaction and loyalty - Researchpure.au.dk › Department of Management › Research
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Anne Martensen, Denmark; Lars Grønholdt, Denmark; Kai Kristensen, Denmark. Department of Marketing and Statistics; Value of Intangibles. Udgivelsesdato: JUL ...
The role of social ties in word-of-mouth effectiveness: a...
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“The role of social ties in word-of-mouth effectiveness: a segmentation approach” AUTHORS Anne Martensen Lars Grønholdt ARTICLE INFO Anne Martensen and Lars ...
Return on Leadership | Emerald Insight
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Return on Leadership - Author: Anne Martensen, Lars Gronholdt
Measuring student oriented quality in higher education: application...
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Anne Martensen, Denmark; Lars Grønholdt, Denmark; Jacob Kjær Eskildsen; Kai Kristensen, Denmark. Department of Marketing and Statistics; Value of ...
TOC: Intl J Quality Service Sciences - American Marketing Association
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· Customer experience management and business performance –Lars Grønholdt, Anne Martensen, Stig Jørgensen and Peter Jensen [Publisher] ...
The effect of word-of-mouth on consumer emotions and choice: findings...
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The effect of word-of-mouth on consumer emotions and choice: findings from a service industry - Author: Anne Martensen, Lars Grønholdt
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