News
Electronic banking frustrating for customers
phys.org
· Dr. Hartmut Hoehle has researched banking services via mobile phones, the internet, telephone banking and ATMs, and why customers ...
How Compensating Customers for Data Theft Can Make or Break Consumer...
executive.eller.arizona.edu
· ... the Sony PlayStation Network Breach” by Brown, Sigi Goode of Australian National University and Hartmut Hoehle and Viswanath Venkatesh ...
Over-Compensating Data Breach Victims Can Backfire
www.insurancejournal.com
Compensation in response to a data breach is most effective when it meets customers' expectations for what is appropriate, according to a new study by
Throwing Money at Data Breach May Make It Worse
www.newswise.com
Information systems researchers at the U of A studied the effect of two compensation strategies used by Target after a large-scale data breach and found that cu
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