Jamie Mcdonnell und Pulse - Info zur Person

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At it's core Customer Success should be simple, broken down there are really only two main focus' for any program, one external and one ...

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I've been pretty quiet on the blogging front for some time now but as always opportunity comes out of every experience, you just need to grab it.

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It's a question which we asked last year; 'to Freemium or not to Freemium' and found a pretty clear answer. I do however; continue to see the ...

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I've read quite a few white papers, articles and blogs on the subject of 'When' to start your Customer Success (CS) Program but found many ...

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Working in Customer Success there are as many similarities to traditional on-premise Service Delivery as there are differences. Customer ...

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With the move from the traditional 'Software as a Product' (SaaP) market to a 'Software as a Service' market, a number of the key dynamics ...

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Jamie McDonnell und Pulse Person-Info