Klaus Derfuss und Anja Iseke - Info zur Person

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TH OWL: Best Services Article Award für Professorin Iseke

www.th-owl.de

Professorin Anja Iseke von der Hochschule OWL ist gemeinsam mit den Professoren Jens Hogreve, Tönnjes Eller (beide KU Ingolstadt) und Klaus Derfuss (Fernuni Hagen) von der international größten Vereinigung von Serviceforschern mit dem „Best Services Article Award“ ausgezeichnet worden.

The service-profit chain : a meta-analytic test of ...EconBiz

www.econbiz.de

The service-profit chain : a meta-analytic test of a comprehensive theoretical framework. Jens Hogreve, Anja Iseke, Klaus Derfuss, & Tönnjes Eller. Year of ... The service-profit chain : a meta-analytic test of a comprehensive theoretical framework. Jens Hogreve, Anja Iseke, Klaus Derfuss, & Tönnjes Eller. Year of ...

The Service-Profit Chain: Reflections, Revisions, and Reimaginations:...

www.deepdyve.com

— Hogreve, Jens, Anja Iseke, and Klaus Derfuss. "The Service-Profit Chain: Reflections, Revisions, and Reimaginations.

Vol. 81, No. 3, May of Journal of Marketing on JSTORJSTOR

www.jstor.org

Jens Hogreve, Anja Iseke, Klaus Derfuss and Tönnjes Eller. https://www.jstor.org/stable Save. Cite. xml · How Does Local-Global Identity Affect Price ...

JSR Awards 2023SERVSIG

www.servsig.org

— Jens Hogreve, Anja Iseke, and Klaus Derfuss (2022), “The Service-Profit Chain: Reflections, Revisions, and Reimaginations“. Over the past — Jens Hogreve, Anja Iseke, and Klaus Derfuss (2022), “The Service-Profit Chain: Reflections, Revisions, and Reimaginations“. Over the past

Call for SERVSIG Best Service Article Award – SERVSIG

www.servsig.org

Jens Hogreve, Anja Iseke, Klaus Derfuss, & Tonnjes Eller The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical ...

What We Don't Know - SERVSIG

www.servsig.org

von T Keiningham — Hogreve, Jens, Anja Iseke, Klaus Derfuss, and Tönnjes Eller (2017), “The Service-Profit Chain: A Meta-Analytic Test of a Comprehensive ... ›

The Service-Profit Chain: Reflections, Revisions, and ...OUCI

ouci.dntb.gov.ua

Authors: Jens Hogreve, Anja Iseke, Klaus Derfuss. Abstract. Over the past 25 years, the service–profit chain (SPC) has become a prominent guidepost for ... Authors: Jens Hogreve, Anja Iseke, Klaus Derfuss. Abstract. Over the past 25 years, the service–profit chain (SPC) has become a prominent guidepost for ...

Beitrag von Anja Iseke

www.linkedin.com

... Klaus Derfuss, Dr. Tönnjes Freerk Eller and I summarized empirical evidence on the links between employee satisfaction and loyalty, customer Klaus Derfuss, Dr. Tönnjes Freerk Eller and I summarized empirical evidence on the links between employee satisfaction and loyalty, customer ...

Beitrag von Patrick Lagger

www.linkedin.com

The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework - Jens Hogreve, Anja Iseke, Klaus Derfuss, Tönnjes Eller ... The Service–Profit Chain: A Meta-Analytic Test of a Comprehensive Theoretical Framework - Jens Hogreve, Anja Iseke, Klaus Derfuss, Tönnjes Eller ...