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10 questions with... Charles Ewen | Marc Powell | Pulse | LinkedIn

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Computer Futures' Marc Powell asks the questions in this monthly quick-fire interview series with Senior Tech Leaders. This month we hear from Charles Ewen, CIO and Director of Technology at the Met Office. (Full article available Document Link here or Website Link here) ...

10 Questions with... Tracy Willis | Marc Powell | Pulse | LinkedIn

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For our February interview I catch up with Tracy Willis, CIO & Director of IT Services at the University of the West of England. Some great advice and views here! For website link click here. 1. What technology process or activity is the most important in creating superior user experiences to boost ...

Death by email? | Marc Powell | Pulse | LinkedIn

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Has email overload and poor communication ever been raised as an issue in your organisation - perhaps as a response to a staff engagement survey question or in a senior management team meeting? So often email overload is identified as an area of concern and plans are made to tackle it once and for ...

EurGBP - Setup | Marc Powell | Pulse | LinkedIn

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The USD crosses are just chopping around at the moment with no clear direction - waiting for Janet to have her say later today. One pair that is setting up nicely is the EurGBP. Classic 4 wave structure thus far, moving nicely into the 5th. Wait for the break of the bear channel, then the pullback and the go.

How to create awesome webinars | Marc Powell | Pulse | LinkedIn

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What is the key to designing online learning, briefings or webinars that exceed attendee expectations? Everyone says that a really successful and valuable live online session is one with plenty of interactions between the presenter and attendees. Making individuals interact with hands up, polls or questions ...

Let me “enter-train” you… | Marc Powell | Pulse | LinkedIn

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In a previous blog I talked about the importance of creating a “group feel” when hosting live on-line training. To access that blog click here. In this blog, I wanted to share some of the fundamental attributes of an Emailogic trainer - we sometimes call them 'Entertrainers'. They know how to deliver at a pace ...

Marc Powell | Pulse - LinkedIn

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We all know the three main pressures anyone ever deals with in their personal life are: * Bereavement. * Divorce. * Moving House. The question is: Is moving office the same pressure as moving house? It may not be personal, but for some people who have worked in the same office / building / environment ...

Sending an email or abdicating responsibility? | Marc Powell | Pulse ...

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Most Managers are familiar with Steven Covey's “The 7 Habits of Highly Effective People”. Covey's quote on taking responsibility is pertinent when it comes to email: “Accountability breeds response-ability”. One of the things covered in Emailogic sessions is the poor practice of sending an email as an ...

Top 3 in the world !!!! | Marc Powell | Pulse | LinkedIn

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I am absolutely delighted and proud to announce that The Grosvenor Customer Care Centre (CCC) has been confirmed as a finalist in the 'Frontline Customer Service Team of the Year' at the International Stevie Awards. This follows a lengthy and rigorous judging process and is a huge achievement ...

Improve productivity with 70:20:10 | Marc Powell | Pulse | LinkedIn

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Research studies* on the UK's poor productivity make for sobering reading. Indications are that productivity has stagnated over the last

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