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Sharing with Students - FirstEnergy Retireeswww.feretirees.com
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· ... Rick Schroth, general manager, Customer Contact Center; and Lance Fry, manager, Workforce Strategy & Planning. (L.) Brian helps a student ...
Improving Customer Service from the Ground Up – FirstEnergy Retirees
www.feretirees.com
— According to Rick Schroth, general manager, Customer Contact Center, a quality working environment for employees is a key to business ... › news
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