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Easing Translation: Breaking through the language barrier at ...

www.rciventures.com
“For the past 10 years, the hospitality business has evolved enormously, and it is now focused on the customer experience,” says Tony Loeb, ...

At the Resort Front Desk, Low-Tech Is Best for Guest Experiences

www.rciventures.com
A robot may not be the right fit at the front desk; face-to-face service should always be a part of the guest experience at resorts.

Hotel loyalty must be earned, not bought - Boutique Hotel News

boutiquehotelnews.com
According to online guest experience expert Tony Loeb at Experience Hotel, 38 per cent of hotel guests say they will return to the city or region ...

I Meet Hotel - French Edition | Hopinhopin.to › events › i-meet-hotel-fr...

hopin.com
Intro par Tony Loeb. Tony Loeb. Sep 15 6:50AM – 7:00AM · Stage. Par Atout France - Comment relancer la destination France, dans le ...
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