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Dóra Rapcsák | LinkedIn
www.linkedin.com
Check out professional insights posted by Dóra Rapcsák, Content Strategist and Copywriter at VCC Live®
Private Homepages
VCC Live free call center courses: a learning platform for contact...
vcc.live
· Dóra Rapcsák is Content Strategist and Copywriter at VCC Live®. As a Content Marketer and CX enthusiast, her aim is to discover and tell you ...
Artikel & Meinungen
3 More Ways To Help Your Phone Agents Have Better Days - MeloTel Inc.
melotel.com
... thing is for sure: listening to your call centre agents is your golden ticket to good team morale,” insists Dóra Rapcsák of VCC Live, “Therefore, ...
5 call center agent characters and how to motivate them - VCC Live
vcc.live
In this article, we’ll highlight the five most common types of call center agent characters, and show you how to motivate them successfully.
Call Center Manager: What's An Average Day Like? - VCC Live
vcc.live
We spoke to Arnold Vancsók, who showed us what an average day of a call center manager is like. Read on, and find out what it takes to be like Arnold.
Moving to the Cloud With VCC Live – a Case Study - VCC Live
vcc.live
Moving to the cloud with VCC Live® has unlocked DHL’s potential. Read our case study and learn more about the benefits of VCC Live®’s cloud-based solution!
Sonstiges
What to consider when choosing a call center software | Dóra Rapcsák ...
www.linkedin.com
In today's ultra-competitive business environment, the recipe for success lies in the quality of your customer service: as customers grow more ...
A Guide to GDPR Compliant Call Recordings - Security Boulevard
securityboulevard.com
As if call and contact centers didn’t have enough regulations to worry about already, the European... The post A Guide to GDPR Compliant Call Recordings...
Understanding The Elasticity And Scope Of "Personal Data" In The...
www.mondaq.com
My last article on privacy and data protection in the workplace generated a lot of opinionated buzz, home and abroad, to such an extent that, I thought of...
Understanding The Elasticity And Scope Of “Personal Data” In The...
thenigerialawyer.com
In her article titled “How GDPR Affects Call Recording – Everything You Need to Know”, Dóra Rapcsák – a Hungarian contents strategist and ...
How to Handle New and Existing Customers - Call Centre Helperwww.callcentrehelper.com › handle-new-existing-cu...
www.callcentrehelper.com
· Dóra Rapcsák of VCC Live discusses the keys to managing customers and achieving great retention figures. As customer expectations are ...
The challenges of translating an international campaign |...
www.eurideastranslation.com
Translating the content of a large-scale campaign is always challenging, especially if you have to translate it into several languages … Continue reading
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