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Valerie Zelthaml | Mays Impacts - Mays Business SchoolTexas A&M University
mays.tamu.edu
... Its Implications for Future Research,” is co-authored by former Mays faculty members Valerie Zeithaml, now at the UNC-Chapel Hill, and A. Parasuraman, ... › news › tag
Distinguished University Professor | Maryland SmithUniversity of Maryland
www.rhsmith.umd.edu
— He is the author of eight books, including Driving Customer Equity with Valerie Zeithaml and Katherine Lemon, which won the Berry-AMA ... › di...
Personal "Touch" Portfolio (PTP)Baylor University
www.baylor.edu
— Gupta, Sunil and Valerie Zeithaml (2006), "Client Metrics and Their Impact on Financial Performance," Marketing Science, 25 (6), › news
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